5
The OSB Group is a banking service provider. During this project I worked as a UX designer, however I was able to do a range of tasks such as UX research and service designing as I created a service blueprint.
The ask from the client for this project was to help redesign their mortgage platform for a range of users, this included their clients (borrowers), brokers and underwriters.
Type of Project:
Financial Services
Summary:
5
Company:
Publicis Sapient
5
The OSB Group is a banking service provider. During this project I worked as a UX designer, however I was able to do a range of tasks such as UX research and service designing as I created a service blueprint.
The ask from the client for this project was to help redesign their mortgage platform for a range of users, this included their clients (borrowers), brokers and underwriters.

5
The OSB Group is a banking service provider. During this project I worked as a UX designer, however I was able to do a range of tasks such as UX research and service designing as I created a service blueprint.
The ask from the client for this project was to help redesign their mortgage platform for a range of users, this included their clients (borrowers), brokers and underwriters.
5
The OSB Group is a banking service provider. During this project I worked as a UX designer, however I was able to do a range of tasks such as UX research and service designing as I created a service blueprint.
The ask from the client for this project was to help redesign their mortgage platform for a range of users, this included their clients (borrowers), brokers and underwriters.
5
The OSB Group is a banking service provider. During this project I worked as a UX designer, however I was able to do a range of tasks such as UX research and service designing as I created a service blueprint.
The ask from the client for this project was to help redesign their mortgage platform for a range of users, this included their clients (borrowers), brokers and underwriters.
The OSB Group is a banking service provider. During this project I worked as a UX designer, however I was able to do a range of tasks such as UX research and service designing as I created a service blueprint.
The ask from the client for this project was to help redesign their mortgage platform for a range of users, this included their clients (borrowers), brokers and underwriters.